Return Policy

We strive to stock and sell only top quality products that we are certain will meet the needs of you and your practice.

In the case where a product is not as expected,or does not meet your expectations, we offer a 30 day, money-back return policy.

Damages & Shortages must be reported within 48 hours of receipt.

To initiate a return, please call our offices at 800-413-3913.

A customer service representative will issue you an RMA# (Return Merchandise Authorization Number).

All returns must include a copy of the invoice, and the RMA# should be written on the invoice and on the box.

Exceptions to the Return Policy:

  • Non-Stock & Special Order items are not returnable under any circumstances.
  • Multiple units of the same open item will not be credited unless deemed defective by the manufacturer.
  • Handpieces & Small Equipment are not returnable.